36jl Privacy Policy

When you register on 36jl, we collect basic personal details including your full name, date of birth, email address, and mobile number. During the verification process, we may request a government-issued ID to confirm your identity and ensure you meet the minimum age requirement of 21 years. Financial information such as your preferred payment method and transaction history is recorded to process deposits and withdrawals in Philippine pesos. We also collect technical data including your device type, IP address, browser version, and session activity to maintain platform security and improve your experience. Behavioural data — such as the games you play, the bets you place, and the frequency of your sessions — helps us personalise your experience and identify any responsible gaming concerns. All data collection is limited to what is necessary for the operation of the platform and the fulfilment of our legal obligations. You will always be informed of any significant changes to the categories of data we collect.

Your personal data is used primarily to operate and maintain your account, process transactions, and deliver the gaming services you have signed up for on 36jl. We use identity and age verification data to comply with regulatory requirements and to prevent underage gambling across the Philippines. Transaction records allow us to process your PHP deposits and withdrawals accurately and to investigate any disputes that may arise. Technical and behavioural data helps us detect suspicious activity, prevent fraud, and protect the integrity of the platform for all players. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms and policies. Where you have opted in, we may also send promotional communications about bonuses or new features — you can withdraw this consent at any time through your account settings. We do not use your data for any purpose that is incompatible with the reasons it was originally collected.

36jl does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, including payment processors, identity verification partners, and cloud infrastructure providers — all of whom are bound by strict confidentiality agreements. In certain circumstances, we are legally required to disclose information to regulatory authorities, law enforcement agencies, or financial intelligence units in the Philippines when requested under applicable law. If 36jl undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We will never share your data with third parties for their own independent marketing purposes without your explicit consent. Any third-party partners we work with are carefully vetted to ensure they maintain data protection standards consistent with our own. You may request a list of the categories of third parties with whom your data has been shared by contacting our support team.

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols, and access to sensitive account information is restricted to authorised personnel only. Your account is protected by password authentication, and we strongly encourage you to use a unique, strong password and to keep your login credentials confidential at all times. We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal, regulatory, and audit requirements. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. In the event of a data breach that poses a risk to your rights, we will notify you and the relevant authorities as required by applicable Philippine law. If you suspect any unauthorised access to your account, please contact our support team immediately.

As a registered player on 36jl, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data in your account profile to ensure our records remain up to date. In certain circumstances, you have the right to request the deletion of your personal data, subject to our legal and regulatory retention obligations. You may object to or request restrictions on specific types of data processing, including the use of your data for direct marketing communications. If you wish to exercise any of these rights, please contact our support team using the details provided on the platform — we will respond to your request within a reasonable timeframe. You also have the right to withdraw your consent to optional data processing activities, such as receiving promotional emails, at any time without affecting the lawfulness of prior processing. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

36jl reserves the right to update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data handling practices. When material changes are made, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The date of the most recent update is displayed at the top of this page so you can always check whether the policy has changed since your last visit. Continued use of the platform following any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team. For any questions, concerns, or requests related to this Privacy Policy, please visit our FAQ page or reach out to our support team directly at [email protected]. We take all privacy enquiries seriously and will respond promptly to ensure your concerns are addressed.